Complete other tasks as assigned by store management. Wawa, Inc. is an equal opportunity employer. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Initial Wawa complaints should be directed to their team directly. Apply For This Position Now   View Night Supervisor Job Details (PDF). Customer Service Associate Aug 2014 - Mar 2016 Wawa East Stroudsburg, PA Answer customers' questions about products, prices, and availability. I complained to Wawa customer service today after witnessing a man without a mask being served in store at PA 113 and Bethlehem Pike. Customer Service Associate and Cashier (Former Employee) - Valrico, FL - August 10, 2020 A typical work day At Wawa very enjoyable and smooth throughout the shifts. The average hourly pay for a Customer Service Associate at Wawa, Inc. is $11.21. Ensure coffee thermals are filled and working properly. customer service associate Mar 2016 - Present wawa Philadelphia, PA Greet customers when entering, answer customer questions and provide information on procedures and policies, handle money in cash, credit, debit and gift cards, take food temperatures and make sure everything is coded, prepare food, maintain consistent attendance and punctuality, lead by example. Check expiration codes, face and inspect all items. Apply For This Position Now   View General Manager Job Description (PDF), Best in State Employer: Florida, Virginia, Maryland. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. Ensure execution of established safety, security, quality, and store operations policies and standards. 117 Interview Reviews. Provide direction, motivation, and coaching for associates during the shift. Follow proper coding procedures. Determined customer needs by asking … Maintain clean and orderly check out areas and complete other general cleaning duties,such as mopping floors and emptying trashcans. If you cannot access this information, please call 1.800.444.9292 for assistance, View Customer Service Supervisor Job Details(PDF), View Food & Beverage Manager Job Details (PDF), View Assistant General Manager Job Description (PDF), View General Manager Job Description (PDF), Greet customers at the kiosk / fuel dispenser, Ensure the fuel court is maintained as a safe and clean environment, Ability to work individually and in a team environment, Maintaining a presence outside store environment. The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. Customer Service Associate Application. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. 7 % More. Other. The Customer Service Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Where applicable, this position will assist the GM with managing the fuel offer. I Learned a lot more about good customer service skills and how to operate in fast pace environments. Product About Create Free Account. Lead Customer Service Associate Wawa - Tinton Falls, New Jersey Responsible for ensuring exceptional customer service is being delivered, providing direction, motivation, and coaching for associates, maintaining a safe and sanitary food service environment, and ensuring proper food safety and handling procedures are being followed by all associates. Average Wawa hourly pay ranges from approximately $9.79 per hour for Food Service Associate to $18.50 per hour for Manager. Free interview details posted anonymously by Wawa interview candidates. Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Apply For This Position Now   View Assistant General Manager Job Description (PDF). Ready to see if you're the next Wawa associate? This position will be scheduled primarily on 3rd shift to manage tasks that are typically reserved for nighttime shifts, occasionally position will be scheduled on 2nd shift based on business needs. The Food & Beverage Manager (FBM) is responsible for managing all aspects of the food service and beverage operation. Wawa, Inc. is an equal opportunity employer. The General Manager (GM) is responsible for management of the entire store operation. Ted Clair. The FBM ensures an exceptional customer experience. Ensure the proper execution of assigned foodservice and beverage programs and procedures. If you require an accommodation, please contact our Associate Service Center at. I am doing the CS application and am at the part where it asks if I can work weekends. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. The Night Supervisor is responsible for the complete operations of the store when a more senior level manager is not present. Find contact's direct phone number, email address, work history, and more. Participate with the store management team to improve store performance. The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Explore the positions and descriptions listed below. Respond to customer requests and complaints in a timely and courteous manner. Apply For This Position Now   View Associate Job Description (PDF). Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Experience. Refine your Wawa job search to find new opportunities in Orange City Florida. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. We’re growing! The Assistant General Manager (AGM) is responsible for leading the day-to-day operations of the store in the absence of the General Manager and to otherwise support the General Manager in all facets of running the store. Think you've got what it takes? Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Prior food service and/or customer service experience preferred; Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Where applicable, this position will assist the management team with managing the fuel offer. Update/Remove Profile. Job Summary:  The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The FBM is responsible for maintaining a safe, sanitary and appetizing food service environment. Positive. Hourly pay at Wawa, Inc. ranges from an average of $9.88 to $18.91 an hour. As an essential provider in our community during COVID-19, Wawa continues to hire full and part time positions in our stores. Industry: The position Customer Service Associate is categorized under [Customer Service/Call Center] Local Careers: Find all jobs in Orange City . A wawa customer service associate resume customer service leader is a trained staff whose role is to provide high quality customer service to customers to ensure smooth flow of inquiries and complaints through effectively managing a team made up of customer service workers View Kaitlyn Faraghan's profile as Customer Service Associate at Wawa, Inc., located at Greater Philadelphia Area. The AGM will review business results, including profitability, and plan for continued improvement. Join our Talent Community and you will get special announcements about future similar job opportunities. Wawa Inc. – Center Square Rd, Logan Township, NJ. Manages the fuel offer, where applicable. Prepare all made to order food and/or beverages according to recipe or customer specifications. If you cannot access this information, please call 1.800.444.9292 for assistance Customer Service Associate hourly pay at Wawa can range from $9 - $16. Stop fuel pumps if necessary. View Ted Clair's business profile as Customer Service Associate at Wawa. management was amazing and always helped with being successful. STR08063 Willow Grove, PA 19090Job DescriptionJob Title: Customer Service AssociateLocation: FieldDepartment: Store OperationsJob Summary: The Customer Service Associate works in 137 Wawa Customer Service Associate interview questions and 114 interview reviews. I have been assured that they educate non-mask wearers but not enforce their own mask policy that is clearly written on signage. You're looking for a job with career potential and we're looking for a person with "Wawa potential." Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. You can find contact details for Wawa above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The Customer Service Supervisor will assist store management in customer service, product availability, safety, shift management, and vendor care. Join to Connect Wawa, Inc. Fox School of Business at Temple University. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Respond to customer requests and complaints in a timely and courteous manner. Unlawful discrimination will not be a factor in any employment decision. Responsibilities. Click below for a list of new stores to see if we are hiring near you. Where applicable, this position will assist the management team with managing the fuel offer. View Ted Clair's business profile as Customer Service Associate at Wawa, Inc.. Find Ted's email address, phone number, work history, and more. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Handled all customer relations issues in a gracious manner and in accordance with company policies. This estimate is based upon 250 Wawa Customer Service Associate salary report (s) provided by employees or estimated based upon statistical methods. Greet and provide an enjoyable shopping experience for all customers. By utilizing the food service team, this manager is responsible for the efficient execution of all fresh food/ food service programs in compliance with corporate and regulatory guidelines and supporting the General Manager in all facets of running the store. Wawa, Inc. pays its employees an average of $12.31 an hour. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Wawa Customer Service. Self-starter. Pull expired items, document and discard. Prior food service and/or customer service experience preferred; Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Customer Service Associate at Wawa, Inc. Warminster, Pennsylvania 187 connections. Do you thrive in a fast-paced environment? 11 % Employee Referral. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. The AGM ensures an exceptional customer experience. Click here to review our open positions or apply now. 82 % Neutral. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Experience. Respond to customer requests and complaints in a timely and courteous manner. Apply For This Position Now   View Fuel Associate Job Details (PDF). Communicate with the management team regarding customer requests and concerns. Apply Now! The AGM is responsible for ordering goods and scheduling labor. 6 % Getting an Interview 117 Interview Reviews. The GM will select, develop and effectively lead a highly engaged team. The Customer Service Associate delivers an exceptional customer experience that supports Wawa's vision to fulfill lives every day. 43 Wawa Customer Service Associate Salaries Browse Wawa Salaries by Job Title → Wawa Customer Service Associates earn $27,000 annually , or $13 per hour, which is 8% higher than the national average for all Customer Service Associates at $25,000 annually and 84% lower than the national salary average for all working Americans. Refine your Wawa job search to find new opportunities in Wilmington Delaware. Apply For This Position Now   View Food & Beverage Manager Job Details (PDF). Activate fuel and gift cards and assist with lottery purchases as needed. Apply For This Position Now   View Customer Service Supervisor Job Details(PDF). Customer Service Associate at Wawa, Inc. Last Updated: July 18, 2020. Wawa, Inc. is an equal opportunity employer. Interviews at Wawa. Please fill out this field. This position will make appropriate recommendations to the store management team regarding any store concern or opportunity. Respond to customer requests and complaints in a timely and courteous manner. Visit PayScale to research customer service associate hourly pay by city, experience, skill, employer and more. Maintain proper cash levels in register drawer and change machines. Prior food service and/or customer service experience preferred; Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Ability to work 35-40 hour workweek on 3rd & occasionally 2nd shift. Wawa, Inc. is an equal opportunity employer. The typical Wawa Customer Service Associate makes $11 per hour. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Hi. Please fill out this field. Principal Duties: Greet and provide an … The Customer Service Supervisor will work in support of the store management team to ensure customer satisfaction (including store conditions), maximize sales, and achieve established goals. The GM is responsible for customer and associate satisfaction, brand standards, and profitability. ESOP, pay rate, benefits, discounts internal and external, career growth options Ensure the 24/7 execution of all food service programs, Assist recruiting, hiring, training, coaching, associate engagement and performance management associated with the food service team, Meet and/or exceed performance and profit goals, Successful multiunit supervision or big-box General Manager experience strongly preferred, Bachelor’s Degree in Business or related discipline preferred. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day. 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